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transformational principles

Transforming Policies into Impactful Actions

120+ government projects executed across 5 key sectors, achieving a 42% increase in citizen satisfaction and a 60% improvement in service delivery speed.

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Citizen Satisfaction
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Service Delivery Speed

Putting the Citizen Journey at the Core

Reengineered 35 government processes, reducing waiting times and administrative complexity by 55%, enhancing the experience of over 1.2 million beneficiaries.

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Waiting Time and Administrative Complexity

Operational Efficiency with Financial Sustainability

Reduced operational costs by 30% within 18 months by automating 950 administrative processes across government entities.

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Operational Costs

Driving Leadership and Accountability

Applied the “Shared Responsibility Model” with 15 government agencies, increasing execution commitment by 88% and achieving project goals efficiently

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Execution Commitment

Integrating Social Care into Every Project

Incorporated community initiatives into 25 government projects, supporting 80,000 beneficiaries through diverse developmental programs.

Digital Transformation with a Human Touch

Implemented digital solutions serving over 2.5 million users, maintaining human interaction based on deep understanding of beneficiary behavior.

Transformational principles in the banking sector

Analyzing customer behavior to build smart decisions

Indirect contribution to supporting over 10 banks in developing analytical tools that resulted in a 38% increase in customer retention and a 24% growth in financing portfolios.

Increase in customer retention
Growth in financing portfolios

Accelerating decision-making pathways intelligently

Contributing to the reengineering of 650 banking processes, resulting in a 47% reduction in processing time and a 33% decrease in operational errors.

Reduction in processing time
Decrease in operational errors

Building trust through transparency and performance

Indirect participation in implementing the "Accountability Share" approach with 7 major banks, strengthening partnership relations and achieving a 19% revenue growth within one year.

revenue growth

Integrating innovation with regulatory compliance

Indirect contribution to the implementation of 5 advanced innovation projects compliant with regulations, leading to a 27% reduction in compliance costs and improved operational efficiency.

Reduction in compliance costs

Social financing as part of the bank’s responsibilities

Indirect contribution to supporting 12 social financing programs with amounts exceeding 500 million dollars, including sustainable community development projects.

Digitalization to enhance the customer experience

Indirect participation in developing new digital platforms to increase electronic engagement by 70% and improve customer satisfaction rates to 94%.

Increase in electronic engagement
Customer satisfaction rate

Transformational Principles in the Private Sector

Adapting to the market. the secret to lasting success

Direct and indirect partnerships with over 50 private companies in 10 countries, resulting in an average annual revenue growth of 28% and a 15% increase in market share.

Average annual revenue growth
Increase in market share

Innovation across every touchpoint

Indirect support in launching 120 new products/services, with an improvement in customer experience achieving a satisfaction rate exceeding 91% and an increase in loyalty rate.

Customer satisfaction rate

Performance-based strategic partnerships

Indirect impact participation in implementing the "Accountability Share" approach in 35 projects, where we directly linked our returns to profit growth and improvement of customer operational metrics.

Average annual revenue growth
Increase in market share

Human investment Limited growth

Indirect contribution to training over 8,000 employees and managers in specialized leadership development programs, resulting in a 33% increase in team productivity.

Increase in team productivity

Social responsibility elevates the brand

Indirect engagement in supporting 60 social care projects, impacting the lives of over 150,000 beneficiaries, and contributing to enhancing brand image and strengthening community relations.

Sustainable and thoughtful digitization

Indirect impact contribution in implementing technological solutions that increased operational efficiency by 40% and reduced costs by approximately 22% within the first year of implementation.

Increase in operational efficiency
Reduction in costs

Transformational Principles in the Social Services Sector

Emerging social care at the core of our services

Indirect support in designing and implementing 70 sustainable social programs, targeting over 500,000 beneficiaries from various groups, with a special focus on the most vulnerable.

The Accountability Share Approach as a Development Partnership

Indirect contribution with strategic partners in linking returns to the level of social impact achieved, with 95% of agreed development goals met during implementation periods.

Development goals achieved

Genuine partnership with the community

Indirect collaboration with 45 non-profit organizations and local partners, resulting in an 85% increase in beneficiary reach over 3 years through effective participatory models.

Increase in beneficiary reach

Using technology to serve humanity

Indirect participation in implementing interactive digital solutions reaching 350,000 beneficiaries, contributing to improved service quality and a 50% reduction in response time.

Reduction in response time

Empowering people is not a choice but a goal

Indirect contribution to training and qualification programs benefiting over 12,000 participants, contributing to skill enhancement and increasing employment opportunities by 40%.

Increase employment opportunities

Sustaining impact through empowering local institutions

Collaboration with strategic partners to transfer work tools and development methodologies to 20 local community institutions, enabling them to continue self-development without ongoing reliance on external support.